Terms of service
These terms apply to every order placed on the HDML store. Placing an order means you accept them.
1. Who you are buying from
The store is operated by Ahmed Tarek Hallul, Egypt, Damanhour, Esmail Elhaddad St, 22512. We sell wholesale electronics and accessories to businesses and resellers across Egypt.
HDML is a registered business with the Egyptian Ministry of Finance — Tax Authority (Damanhour). Registration details:
- Registered owner: Ahmed Tarek Hallul
- Tax Registration No.: 777796066
- Registered activity: Retail trade via order-fulfilment houses and the internet (activity code 4791)
- Registered address: Egypt, Damanhour, Esmail Elhaddad St, 22512
2. Wholesale ordering & minimums
This is a wholesale store: products carry a per-product minimum order quantity (MOQ) shown on each product page, and the order total must be at least EGP 1,000.00. Both minimums are enforced at checkout. Quantities and totals are always recalculated on our side from current catalog data.
3. Pricing & VAT
All prices are in EGP. Prices do notinclude customs clearance or import duties, which are the buyer’s responsibility and are non-refundable. Wholesale tier prices apply automatically based on quantity where a product defines them. Catalog prices can change at any time, but the prices captured when your order is placed are the ones that count for that order.
4. Payment — manual transfer, manual verification
We accept payment by Instapay and mobile-wallet transfer only — there is no online card payment. After placing an order you transfer the total to the payment number shown, then upload a screenshot of the transfer. Uploading a proof does not mean the order is paid: every proof is verified manually by our team, and the order is confirmed as paid only after that verification. If a proof cannot be verified we contact you to resolve it. Receipts are emailed as PDFs once payment is confirmed.
5. Availability
Items marked "Availability confirmed after ordering" are checked with our suppliers after you order. If an item turns out to be unavailable we contact you to adjust or refund that line before proceeding.
6. Delivery
Delivery is handled by a courier service across All Egypt, typically within 15 to 30 days after your payment is confirmed and your order is completed. No shipping fee is charged on this site — the courier arranges delivery with you. Prices do not include customs clearance or import duties. Full details are on the delivery page.
7. Cancellations & returns
You can cancel an order any time before it is marked paid — after that, contact us with your order ID and we will do our best to help. Report damaged, defective or wrong items within 48 hours of receiving your order through any of our contact channels; customs clearance and import duties are non-refundable. Full details are in the returns policy.
8. Fair use
We may cancel and refund orders that appear fraudulent, abusive, or based on an obvious pricing error, and we will tell you when that happens. Your order tracking link is private — anyone holding it can view the order, so share it carefully.
9. Contact
Questions about these terms? Message us on WhatsApp at 01099019374 or email contact@hdmlstore.com.
Last updated: July 2026.